Billing Adjustment


A bill that is substantially higher than normal because of a water leak may be eligible for reduction. For information, please call the Customer Service Department at 931-728-7171.

A form to initiate the leak adjustment must be completed. Adjustment forms are also located at the Billing Office.

  1. Jennifer L. Hall

    Water Billing Office Manager
    Additional Phone: 931-728-4652 ext. 1201

    Fax: 931-728-8244

    Water Customer Requests

  2. Terry Teal

    Lead Meter Reader
    Additional Phone: 931-728-4652 ext. 1200 or 2017

    Fax: 931-728-8244