Billing
Overview
The Water and Sewer Department reads every meter and bills every customer each month.
Bills may be paid by bank draft:
- At the drive-through window at the rear of the building
- At our walk-in service counter
- At the night depository located at the front entrance of City Hall (or at the drive-through window)
- By mail at:Manchester Water and Sewer Department
200 W Fort Street
Manchester, TN 37355
You can also pay your water bill at most local banks and on the city website, Utility Billing For Water Online.
If you have a complaint about a high water bill, view the Billing Adjustment Information (PDF).
Current Water and Sewer Rates
Amount | Water Rates | Sewer Rates |
---|---|---|
Up to and including 2,000 gallons | $8.86 minimum | $11.14 minimum |
For the next 98,000 gallons | $4.43 per 1,000 gallon | $5.57 per 1,000 gallon |
All over 100,000 gallons | $3.52 per 1,000 gallon | $4.43 per 1,000 gallon |
Unmetered residential customers | N/A | $26.51 minimum |
Outside the corporate limits, industrial water and sewer rates will be one and one-half (1 1/2) times the inside rates, listed above. Outside residential and commercial rates will be two (2) times the inside rates, listed above.
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Candy Hilmoe
Billing Office ManagerPhone: 931-728-7171Phone: 931-728-4652 ext. 1201
Fax: 931-728-8244
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Terry Teal
Lead Meter ReaderPhone: 931-728-7171Phone: 931-728-4652 ext. 1200
Fax: 931-728-8244
- Where do I call for questions about my utility bill?
- Can I pay my utility bill with a credit card?
- Where can I pay my utility bill?
- What does it cost to turn on water service?
- How do I disconnect from my water service?
- When does my water bill come out in mail?
- What should I do in case of water/sewer emergency?
- What should I do for a water pipe burst emergency?
- If I had a water leak, am I eligible for an adjustment?
- I have a sewer backing up, what should I do?
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