If I had a water leak, am I eligible for an adjustment?
Please fill-out the Water & Sewer Department Adjustment Request Form. Also, this form can be downloaded from the city website. Submit this form to the billing office located at 200 West Fort Street. If requests meet the Water & Sewer Adjustment Policy, we can make adjustments to your account..

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1. Where do I call for questions about my utility bill?
2. Can I pay my utility bill with a credit card?
3. Where can I pay my utility bill?
4. What does it cost to turn on water service?
5. How do I disconnect from my water service?
6. When does my water bill come out in mail?
7. What should I do in case of water/sewer emergency?
8. What should I do for a water pipe burst emergency?
9. If I had a water leak, am I eligible for an adjustment?
10. I have a sewer backing up, what should I do?