Water & Sewer


The purpose of the Manchester Water and Sewer Department is to provide our customers with a source of safe, reliable, and abundant drinking water while protecting our natural resources.

The Water and Sewer Department is committed to providing our customers with a quality product at a fair market price.

The Department is also committed to serving the needs of the community and assisting in Manchester’s growth and prosperity.

2022 Water Quality Report (PDF)

Detailed Contact Information
For billing questions, please contact the Billing Office at:

  • Billing Phone: 931-728-7171
  • Billing Phone: 931-728-4652 ext.1201, 1202, or 1203
  • Billing Fax: 931-728-8244
  • Email Candy Hilmoe 

For maintenance questions, please contact us at:

  • Maintenance Phone: 931-728-1273
  • Maintenance Fax: 931-728-1563

For sewer plant questions, please contact us at:

  • Sewer Plant: 931-728-3991

A department employee is on call after-hours, on weekends, and during holidays to respond to emergency needs. Please call:

  • Emergency Service: 931-723-8662

Industrial Customers

Potential or existing industrial customers with questions regarding pretreatment may call the Manchester Water and Sewer Department Pretreatment Coordinator at 931-728-3991.